For over a decade, Good Things Foundation has been helping individuals develop their skills and confidence to access the internet, aligning with our mission to ‘permanently close the digital divide’. Through the National Digital Inclusion Network, which consists of more than 7,000 community organizations, we offer free mobile data (via the national Databank) and provide digital skills training and support through our online platform, Learn My Way. Additionally, we enhance the capabilities of community organizations within the network to engage stakeholders and bolster the broader infrastructure for digital inclusion through various projects, programs, and advocacy efforts.

A key aspect of our work involves recognizing the impact that digital inclusion support has on people’s lives and using this knowledge to enhance our delivery methods. We have also expanded our expertise in evaluating the impact of our initiatives and are dedicated to sharing our insights to assist others in effectively measuring the impact of digital inclusion support. Here, we outline our model for measuring impact, including.