Disabled people are 35% less likely to have essential digital skills for life those with lower incomes, older people, and disabled people are all at a higher risk of being digitally excluded. Yes, anyone can be digitally excluded. Digital exclusion is not the result of one one factor but many:

The design of digital services and how accessible they are for people with different disabilities

How disability and digital inclusion intersects, or overlaps, with other social categories. Such as race, sexuality, gender, social class and more.

‘intersectionality explains how different social categories interact with one another. These interactions produce unique positions of discrimination and/or privilege. For example, a person using a wheelchair may be able to use a website that a person with visual impairment cannot. Another example is that black wheelchair user may experience a unique from of discrimination rooted in both ableism and racism, compared to that of a white wheelchair user. Intersectionality tells us that there is not a a hierarchy of discrimination. Instead, it offers a way to understand how different factors of our identity interests to produce unique experiences’.